FAQs Last update 6 months ago


How do I find a tutor for a specific subject?

Navigate to the "Find a Tutor" section on our platform. Browse through the list of subjects or use the search bar to find tutors specializing in your desired subject. Review tutor profiles, qualifications, and reviews to make an informed decision.


Can I schedule 1-on-1 lessons with a tutor?

Yes, you can schedule 1-on-1 lessons with a tutor of your choice. Choose the subject, select a tutor, and book a session at a time that suits you.


What is the difference between local and online tutoring?

Local tutoring involves meeting the tutor in person, typically at a specified location. Online tutoring allows you to connect with tutors virtually, providing flexibility and convenience.


How are payments handled on TutorsFlex Tutoring Services?

All payments are processed securely through our platform. Tutors are compensated every two weeks for approved payments.


Can I join group classes, and how do they work?

Yes, you can join group classes offered by certain tutors. Select a class, check the schedule, and join the session at the designated time.


How do I verify and update my payment details?

Go to your account settings and navigate to the payment details section. Follow the provided instructions to verify or update your payment information.


What happens if I need to cancel a tutoring session?

You can cancel a session in advance through your booking portal. Be mindful of the tutor's cancellation policy, as some may have specific guidelines regarding cancellations.


Are there resources available to supplement my learning?

Yes, tutors may provide additional resources such as study materials, practice exams, or links to helpful websites. Check with your tutor for customized resources based on your learning needs.


How do I track my learning progress?

Log in to your account and access the dashboard to view your completed sessions and progress. Some tutors may also provide progress reports or feedback after sessions.


Can I contact customer support for assistance?

Absolutely! If you have any questions or encounter issues, contact our customer support team at support@tutorsflex.com. We're here to help make your experience on TutorsFlex as smooth and enjoyable as possible.